Delete your Sawari Rider account

Sawari Rider (package ltd.sawari.rider) · operated by Saadhan InfoTech, Dhangadhi, Nepal

You can ask us to delete your rider account and the personal data associated with it at any time.

How to request deletion

1. Email saadhanpvtltd@gmail.com with the subject line “Delete my Sawari Rider account”.
2. Send the email from any address, but include the phone number you log in with (+977…). We use it to verify the request — we may reply asking you to confirm a one-time code sent to that number.
3. We confirm the deletion by reply within 30 days.

What gets deleted

• Your rider profile: name, phone number, home city, vehicle details.
• Your identity documents and KYC photos (citizenship, licence, selfie).
• Your device push tokens and login sessions.
• Location history associated with your account.

What we keep, and why

• Delivery and payment records (completed tasks, cash-on-delivery collections, earnings and settlement entries) are retained where required for accounting, tax and dispute resolution. They are unlinked from your profile where possible.
• Proof-of-delivery photos are retained for the period stated in the privacy policy, as they document deliveries to third parties.

Signing out of the app removes all data stored on your handset immediately; this page is for deleting what is stored on our servers.